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Why we charge per hour

We charge per hour to remain flexible and responsive to each client’s unique needs. This structure allows us to dedicate time efficiently — whether that hour involves completing a range of tasks or exploring learning opportunities to better support you.
The time required for each service can vary depending on the product and the user’s preferred usage patterns. Some clients may only need assistance with basic functions that require minimal setup or support, while others may need more in-depth guidance.
Our hourly model ensures every client has an equal opportunity to make the most efficient use of our services, while empowering them to prioritize their needs as they see fit. For example, if we’re waiting on a software update and you have questions about your computer, we can seamlessly switch gears and assist without any conflict of interest — providing true general support when and where it’s needed most.

Our Services

What to Expect When You Book with Rent-A-Tech-Teacher

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1. Make an appointment

​Schedule a time that works best for you.
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5. Choose Your Experience

Let us know if you’d prefer us to handle the setup entirely, or if you’d like a walkthrough so you can learn how to do it yourself in the future.
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2. Initial Call

We’ll connect with you to understand the issue or the guidance you’re seeking.
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6. Device Walkthrough & Final Questions

Let us know if you’d prefer us to handle the setup entirely, or if you’d like a walkthrough so you can learn how to do it yourself in the future.
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3.Pre-Visit Research

Before arriving, we’ll research your issue to ensure we’re fully prepared to assist you.
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7. Written Guide (If Applicable)

We’ll confirm the issue is resolved and answer any last-minute questions about your device or service.We’ll confirm the issue is resolved and answer any last-minute questions about your device or service.
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4. We come to you

Before arriving, we’ll research your issue to ensure we’re fully prepared to assist you.
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9. If Something Else Comes Up

​We’re flexible—just let us know, and we’ll do our best to help.
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